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Official Documents

Mbi77 Privacy Policy – Protecting Your Personal Data in Malaysia

At mbi77, your privacy is not merely a legal obligation — it is a core value we uphold in every aspect of the platform's operations. This document clearly and thoroughly explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Last Updated: January 2026
Bahasa Melayu (ms-MY)
PDPA 2010 Compliant
Table of Contents

This document contains 10 sections covering all aspects of your personal data protection at mbi77.

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Quick Summary: mbi77 collects your personal data solely for the purposes of managing your account, processing payments, and improving our services. We do not sell your data to anyone. All data is protected with bank-grade encryption, and we are fully compliant with Malaysia's PDPA.

1. Personal Data We Collect

When you register and use the platform mbi77, we collect several types of personal data necessary to provide our services safely and efficiently. We only collect what is strictly required — nothing more.

Data Type Sample Information Purpose of Collection
Registration Data Username, Malaysian phone number, password (encrypted) Creating and managing your account
Identity Verification Data Full name, date of birth, IC number (if requested) Age and identity verification for security
Payment Data E-wallet number, bank account name, transaction history Processing deposits and withdrawals in MYR
Usage Data Game history, betting logs, platform preferences Improving your experience and our services
Technical Data IP address, device type, browser, login session Account security and fraud detection
Communication Data Live chat logs, support emails, feedback Resolving inquiries and improving support

We do not collect irrelevant data such as family information, full residential addresses or personal financial documents unless specifically required for identity verification or legal compliance purposes.


2. How mbi77 Uses Your Data

Personal data collected by mbi77 used exclusively for the legitimate purposes stated below. We will not use your data for any other purpose without prior notice and your consent:

  • Account management: Enables you to log in, manage your profile, access your betting and game history, and use all features of the mbi77 platform.
  • Financial processing: Processing deposits via Touch 'n Go eWallet, DuitNow, GrabPay, ShopeePay, Boost and FPX, as well as handling withdrawal requests to your Malaysian bank account.
  • Security verification: Identifying and preventing fraud, money laundering, multi-account usage, and other activities that violate mbi77's Terms & Conditions.
  • Service communications: Sending important notifications related to your account, changes to terms, active promotions and security updates.
  • Platform improvements: Analysing usage patterns in aggregate (not at the individual level) to identify technical issues, improve performance and design better new features.
  • Legal compliance: Fulfilling the reporting and compliance obligations required under applicable Malaysian law, including anti-money laundering requirements.

mbi77 does not use your personal data for third-party advertising or sell it to marketing companies. Any promotional communications from us relate directly to mbi77's services only, and you may opt out at any time.


3. Payment Data & Financial Security

All financial transactions at mbi77 are conducted in Malaysian Ringgit (RM/MYR) via legitimate Malaysian digital payment methods. The security of your financial data is our highest priority.

Mbi77 accepts deposits and withdrawals through the following methods only — all of which are Malaysian services trusted by millions of local users:

  • Touch 'n Go eWallet — Malaysia's most popular e-wallet
  • DuitNow QR & DuitNow Transfer — Malaysia's interbank payment system
  • GrabPay — digital wallet from the Grab Malaysia platform
  • ShopeePay — digital wallet from the Shopee platform
  • Boost — Malaysian local e-wallets
  • FPX Internet Banking — including Maybank2u, CIMB Clicks, RHB Now, Hong Leong Connect and other major Malaysian banks

Credit/debit card information and full bank account details not stored on mbi77's servers. Payment processing is carried out through licensed and encrypted payment gateways. mbi77 only retains transaction records (amount, date, method, status) as required for audit and customer support purposes.

Security Notice: mbi77 will never ask for your full bank card details, OTP or e-wallet password through any channel. If you receive such a request claiming to be from mbi77, do not comply and report it to our support team immediately.


4. Sharing Data with Third Parties

Mbi77 does not sell, rent, or disclose members' personal data to third parties for marketing or commercial purposes. However, there are limited situations where sharing data with certain parties is necessary to operate our services:

  • Licensed payment providers: Minimum transaction information is shared with the payment gateways we use (such as FPX and e-wallet providers) solely for the purpose of processing your financial transactions.
  • Game providers: Usernames and account IDs may be shared with game providers such as Pragmatic Play, PG Soft, and Spribe to enable access to their games. Full identity details are never shared.
  • Technical support services: Our technical infrastructure providers may have limited access to system data necessary to maintain and ensure the platform operates properly.
  • Legal authorities: mbi77 will disclose personal data to Malaysian authorities if required by court order, regulatory directive, or other valid legal obligation. Any such disclosure will be made strictly within the limits prescribed by law.

All third parties with access to any portion of your data are bound by strict confidentiality agreements and are required to handle that data in accordance with data protection standards at least equivalent to those of mbi77.


5. Data Security Measures

Mbi77 invests seriously in security infrastructure to ensure your personal and financial data remains protected at all times. The following are the security layers we have in place:

  • 256-bit SSL Encryption: All data transmitted between your device and mbi77 servers is encrypted using 256-bit TLS/SSL protocol — the same technology used by Malaysia's leading banking institutions such as Maybank and CIMB.
  • Stored data encryption: Sensitive data stored in mbi77's databases, including passwords (in hashed form) and payment information, is encrypted using the latest industry standards.
  • Internal access controls: Access to members' personal data within mbi77's internal systems is restricted to staff who genuinely require it for service purposes. All access is automatically logged and monitored.
  • 24/7 security monitoring: mbi77's automated monitoring system continuously scans for suspicious activity, unauthorised login attempts and other anomalies around the clock.
  • Two-factor authentication (2FA): Members are encouraged to enable two-factor authentication on their accounts as an added layer of security.
  • Regular security testing: The mbi77 platform undergoes regular independent penetration testing and security audits to identify and address potential vulnerabilities.

While mbi77 takes all reasonable steps to protect your data, no online system can guarantee absolute 100% security. You also play an important role by keeping your password confidential and ensuring the devices you use to access mbi77 are secure and up to date.


6. Cookies, Sessions & Tracking Technologies

Mbi77 uses cookies and similar tracking technologies to enhance your experience on the platform and ensure the security of your account. The following are the types of cookies we use:

  • Essential cookies: Required for the platform to function properly — including login session verification, language preferences and form security. These cookies cannot be disabled as they are fundamental to the platform's functionality.
  • Performance cookies: Collecting information about how you use the mbi77 platform — which pages are visited most frequently, load times and any errors encountered. This data is collected in aggregate and does not identify you personally.
  • Preference cookies: Saving your preferences such as display settings, favourite games and personal configurations so you don't have to set them up again each time.
  • Security cookies: Helping us identify suspicious sessions, login attempts from new devices and unusual activity that may indicate an account takeover attempt.

Mbi77 does not use third-party cookies for targeted advertising or share cookie data with advertising networks. You can manage your cookie settings through your browser, though disabling essential cookies may affect platform functionality.


7. Data Retention & Deletion

Mbi77 retains your personal data only for as long as necessary for the purposes outlined in this policy, or as required by applicable Malaysian law. The following are general data retention guidelines:

  • Active account data: Retained for as long as your account remains active on the mbi77 platform. Once an account is voluntarily closed, basic profile data is kept for 6 months before being permanently deleted.
  • Financial transaction records: Retained for a minimum of 7 years in accordance with Malaysia's accounting and anti-money laundering legal requirements. This includes deposit, withdrawal, and winnings history in MYR.
  • Security logs: Retained for 12 months for the purpose of investigating any security incidents or fraudulent activity that may be reported at a later date.
  • Support communication records: Retained for 2 years for reference and dispute resolution purposes.
  • Legally mandated data: Certain data may need to be retained for a longer period if there is an ongoing legal investigation or specific compliance requirement.

Once the retention period expires, your data will be securely deleted using industry-standard data erasure procedures, ensuring it cannot be recovered.


8. Child Protection & Age Restrictions

The mbi77 platform is strictly for users aged 18 and above. We do not knowingly collect or process the personal data of anyone under the age of 18.

If we discover or are made aware that personal data belonging to an individual under the age of 18 has been collected, we will take immediate steps to:

  • Closes the account immediately.
  • Deleting all associated personal data from our systems as promptly as possible.
  • Refunding any real money balance (excluding bonuses) held in that account in accordance with the appropriate procedures.

If you are a parent or guardian and discover that your underage child has registered or used the mbi77 platform, please contact our support team immediately via live chat or email at support@mbi77.asia so we can take the appropriate action.

mbi77 encourages parents and guardians to use parental control software on shared devices to prevent children from accessing online gambling platforms.


9. Your Rights Under Malaysia's PDPA

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by mbi77:

1
Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.

2
Right to Rectification

If any of your personal data is inaccurate or out of date, you have the right to request a correction at no charge.

3
Right to Withdraw

You may withdraw your consent for us to use your data for marketing purposes at any time through your account settings.

4
Right to Erasure

You may request deletion of your personal data when it is no longer needed, subject to any legal retention obligations.

5
Right to Object

You have the right to object to the processing of your data for specific purposes, including direct marketing and profiling.

6
Right to Complain

If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.

To exercise any of the above rights, please contact mbi77's Privacy Officer by email at support@mbi77.asia, stating the nature of your request. We will verify your identity before processing any request relating to personal data for your security.


10. Contact Us & Policy Updates

If you have any questions, concerns, or requests regarding mbi77's Privacy Policy or how we handle your personal data, please contact us via:

  • Live Chat: Available 24/7 directly within the mbi77 platform — the fastest way to get a response.
  • Email: support@mbi77.asia — for written inquiries requiring documentation.

Mbi77 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or platform improvements. Where material changes are made, members will be notified via in-platform notifications or registered email before the changes take effect.

Effective Date: This Privacy Policy is effective from January 2026. Continued use of the mbi77 platform after that date constitutes acceptance of the updated policy. Please review this page periodically to ensure you are always aware of the latest version.

mbi77's Privacy Commitment

Six Ways mbi77 Protects Your Personal Data

Privacy protection is more than a document — it is a daily practice embedded in every aspect of mbi77's platform operations.

256-bit SSL Encryption at All Times

Every byte of data transmitted between you and mbi77's servers is encrypted using 256-bit SSL — the same standard used by Maybank, CIMB, and all major Malaysian banks. No one can intercept or read your information in transit.

Fully Compliant with Malaysia PDPA 2010

Mbi77 was built with PDPA compliance as a foundation, not an afterthought. Every data collection and usage process undergoes legal compliance review to ensure your rights as a Malaysian are fully respected at all times.

Your Data Is Never Sold to Anyone

Mbi77 has never and will never sell, rent, or lend your personal data to marketing companies, data brokers, or any third party for commercial purposes. Your data belongs to you — we are simply its custodians.

Strict Internal Access Controls

Not all mbi77 staff have access to members' personal data. Access is restricted on a need-to-know basis, and all access is automatically logged to enable thorough internal auditing.

Real-Time Threat Monitoring

Mbi77's security system operates around the clock, detecting intrusion attempts, unusual account activity, and emerging cyber threats. Any anomaly detected receives an immediate response from our security team.

Full Right to Access & Deletion

You have the full right to request access to your data, correct any inaccurate information, or request deletion of your data upon account closure — in accordance with Malaysia's PDPA. mbi77 will fulfil such requests within the timeframe required by law.

Payment Security

Your Financial Transactions Are Secure at mbi77

All deposits and withdrawals at mbi77 processed through licensed, encrypted payment gateways. We do not store your full bank card or e-wallet details — only the minimum information required to process transactions.

All transactions are in Malaysian Ringgit (MYR) with no hidden fees. A record of every transaction is available in your account history for your own reference at any time.

Touch 'n Go eWallet
Instant, secure deposits
DuitNow QR & Transfer
Malaysia interbank system
GrabPay
Grab Malaysia's digital wallet
ShopeePay & Boost
Malaysian local e-wallets
Maybank2u FPX
Secure internet banking
CIMB Clicks FPX
Secure internet banking
Play with Peace of Mind

Your Data Is Safe — Play at mbi77 with Complete Confidence

Mbi77 protects your privacy with 256-bit SSL encryption, is fully compliant with Malaysia's PDPA, and never sells your data to anyone. Register for free today, deposit via Touch 'n Go or DuitNow, and claim a welcome bonus of up to RM 388. Over 500,000 members already trust mbi77.

For users aged 18 and above only. Terms & conditions apply. Please gamble responsibly.

Bahasa Melayu